TERMS & CONDITIONS

Effective Date: 15 September 2026
Last Updated: 15 September 2026

Welcome to AbhaKrit. These Terms & Conditions (“Terms”) govern your access to and use of www.abhakrit.com and your purchase of products from AbhaKrit.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. ABOUT ABHAKRIT

AbhaKrit is a proprietorship business based in Indore, Madhya Pradesh, India.

Business Name: AbhaKrit
Address: Indore, Madhya Pradesh – 452014, India
Email: abhakrit@gmail.com
Phone/WhatsApp: +91 8839167778
Website: www.abhakrit.com

AbhaKrit currently offers Havan Kund and Personalized Havan Kund products. Additional products or categories may be introduced in the future.

2. ELIGIBILITY

You must be at least 18 years old to use this website and place an order.

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, materials, colours and other product information displayed on our website are accurate.

However, product images may be representative and the actual product may have minor variations in appearance, finish, texture, colour, dimensions or other characteristics.

For products involving metal or handmade finishing, natural variations may occur. Such minor variations will not ordinarily be considered a defect where the product remains materially consistent with its description.

We reserve the right to update product information, specifications, pricing or availability from time to time.

4. PERSONALIZED PRODUCTS

For Personalized Havan Kund products, customers may be required to provide information such as a name, text or date for personalization or engraving.

The customer is responsible for ensuring that all personalization details submitted to us are accurate, including spelling, names, dates and other text.

Once personalization details have been submitted and production has commenced, changes or cancellations due to customer-provided incorrect information may not be accepted.

If AbhaKrit makes an error in personalization that differs from the information correctly submitted by the customer, we will review the issue and provide an appropriate correction or replacement in accordance with our Return, Refund & Cancellation Policy and applicable law.

Customer-provided personalization information will not be used by AbhaKrit for marketing, advertising or portfolio purposes without the customer's separate permission.

5. ORDERS AND ORDER ACCEPTANCE

Placing an order on our website constitutes an offer to purchase the selected products.

An order will be considered accepted once we have confirmed the order and are able to fulfil it.

We reserve the right to refuse, cancel or limit an order where reasonably necessary and for legitimate reasons, including:

• Incorrect pricing or product information
• Product unavailability or stock-related issues
• Technical or system errors
• Payment-related issues
• Suspected fraudulent, unlawful or unauthorized activity
• Suspicious or unusually large orders
• Incomplete or inaccurate information required to fulfil the order
• Violation of these Terms
• Circumstances where fulfilment is not reasonably possible

If AbhaKrit cancels an order after payment has already been received, any eligible refund will be processed in accordance with applicable law and our Return, Refund & Cancellation Policy.

Refund Processing After AbhaKrit-Initiated Cancellation

Where AbhaKrit cancels an order after payment has been received, or where a customer is otherwise entitled to a refund under applicable law or our policies, the eligible refund will be initiated to the original payment method or through the applicable payment provider.

We aim to initiate eligible refunds within 7 business days from confirmation of the refund, subject to any necessary verification and the processing timelines of the applicable payment provider or bank.

The time taken for the refunded amount to actually reflect in the customer's account may vary depending on the payment method, payment provider or bank.

6. PRICING AND TAXES

All product prices on our website are displayed in Indian Rupees (INR).

Applicable taxes are included in the displayed product price unless otherwise stated.

Shipping charges, if applicable, will be clearly displayed at checkout before the order is placed.

Any applicable COD fee or other additional charge will be clearly displayed at checkout before the order is placed.

We reserve the right to change product prices at any time. Such changes will not affect orders that have already been accepted and confirmed, except where an order is cancelled due to a genuine pricing or technical error.

7. PAYMENT

We currently accept prepaid payments through the payment methods made available at checkout, including Shopify Payments and PhonePe, as well as Cash on Delivery (COD) where available.

COD orders may be subject to:

• A COD fee
• An order-value limit
• Availability based on location or courier service

Any applicable COD fee or restrictions will be displayed at checkout.

Payment information may be processed by third-party payment providers. AbhaKrit does not claim ownership or control over the payment processing systems operated by such providers.

8. SHIPPING AND DELIVERY

We currently ship orders within India only.

Orders generally require approximately 6–7 business days for processing before dispatch, subject to product type, personalization requirements, order volume and other operational factors.

After dispatch, delivery time depends on the courier service, destination, availability of logistics services and other circumstances beyond our reasonable control.

Delivery estimates shown on the website or communicated to the customer are estimates and may vary.

Excessive Delivery Delays

While we make reasonable efforts to process and deliver orders within the stated timelines, delivery may sometimes be delayed due to circumstances beyond our reasonable control.

If an order is subject to an excessive or unreasonable delay beyond the stated delivery timeline, the customer may contact us to request cancellation of the order and a refund, subject to applicable law and the circumstances of the order.

Where the delay is caused by circumstances beyond our reasonable control, including force majeure events, courier disruptions, natural disasters, government restrictions or other unforeseen events, we will review the situation and provide an appropriate resolution in accordance with applicable law and our Return, Refund & Cancellation Policy.

Nothing in these Terms is intended to limit any consumer rights or remedies available under applicable law.

9. ORDER CANCELLATION

Non-Personalized Products

Customers may request cancellation of a non-personalized order before the order has been dispatched.

Once the order has been dispatched, cancellation may no longer be possible and the request will be handled in accordance with our Return, Refund & Cancellation Policy and applicable law.

Personalized Products

For Personalized Havan Kund products, cancellation or changes may not be accepted once the personalization details have been submitted and production has commenced.

Exceptions may apply where required by applicable law or where AbhaKrit expressly approves the request.

10. RETURNS, REFUNDS AND REPLACEMENTS

Returns, refunds, cancellations and replacements are governed by our separate Return, Refund & Cancellation Policy, which forms part of these Terms.

Customers should review that policy before placing an order.

Nothing in these Terms or our Return, Refund & Cancellation Policy is intended to exclude or limit any consumer right or remedy that cannot lawfully be excluded or limited under applicable law.

11. WARRANTY

Unless expressly stated otherwise on the relevant product page, AbhaKrit does not provide a separate commercial warranty for its products.

However, this does not affect any statutory rights or remedies available to customers under applicable law.

Any issue relating to a defective, damaged, incorrect or incorrectly personalized product will be reviewed in accordance with our Return, Refund & Cancellation Policy and applicable law.

12. PRODUCT CARE AND USE

Customers are responsible for using and maintaining products in accordance with the product instructions and reasonable safety practices.

For products intended for ritual or fire-related use, customers should use them responsibly and in a safe, suitable environment.

AbhaKrit is not responsible for damage caused by misuse, improper handling, unauthorized modification, negligence or failure to follow reasonable product-care or safety instructions, except where such limitation is not permitted under applicable law.

13. INTELLECTUAL PROPERTY

All content available on the AbhaKrit website, including but not limited to:

• Brand name and logo
• Product photography
• Product descriptions
• Graphics and illustrations
• Videos
• Website design and layout
• Text and other original content

is owned by or used by AbhaKrit under applicable rights and protections.

You may not reproduce, copy, modify, distribute, publish, commercially exploit or otherwise use our intellectual property without prior written permission, except where permitted by applicable law.

14. WEBSITE USE

You agree to use the website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Interfere with the operation or security of the website
• Submit false, misleading or unauthorized information
• Copy or misuse website content
• Introduce malicious code, viruses or other harmful material
• Use automated systems to access or misuse the website without authorization

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, systems or legal rights.

15. THIRD-PARTY SERVICES

Our website may use third-party services and platforms, including payment providers, shipping/courier partners, analytics providers, communication services and other technology providers.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

AbhaKrit is not responsible for the independent operation, availability or policies of third-party services, except to the extent required under applicable law.

16. WEBSITE AVAILABILITY AND ERRORS

We make reasonable efforts to keep our website available and information accurate.

However, the website may occasionally be unavailable due to maintenance, technical problems, service-provider issues or circumstances beyond our reasonable control.

Despite our efforts, errors may sometimes occur in product descriptions, prices, availability or other information.

Where a genuine error materially affects an order, AbhaKrit reserves the right to review and, where reasonably necessary, cancel the affected order and provide an appropriate refund or resolution in accordance with applicable law.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, AbhaKrit will not be responsible for indirect, incidental, special or consequential losses arising from the use of the website or products.

This limitation does not apply to any liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms is intended to remove or restrict any mandatory consumer protection rights or remedies available to you under applicable law.

18. FORCE MAJEURE

AbhaKrit will not be responsible for delays or failure to perform obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include, where applicable:

• Natural disasters
• Fire, flood or severe weather
• Government restrictions or actions
• War, civil disturbance or similar events
• Strikes or major disruptions
• Courier or logistics disruptions
• Internet, technology or infrastructure failures
• Other unforeseen events beyond our reasonable control

Where such circumstances occur, we will make reasonable efforts to communicate with affected customers and provide an appropriate resolution.

19. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our products, services, business practices, legal requirements or website functionality.

The updated version will be posted on this website with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

20. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and the jurisdiction of competent consumer forums or authorities, courts having jurisdiction in Indore, Madhya Pradesh shall have jurisdiction over disputes arising from these Terms or your dealings with AbhaKrit.

21. GRIEVANCE REDRESSAL

If you have a complaint, concern or grievance regarding our products, services, orders, website or these Terms, you may contact our Grievance Officer.

Grievance Officer:
Designation:AbhaKrit
Address: Indore, Madhya Pradesh – 452014, India
Email: abhakrit@gmail.com
Phone/WhatsApp: +91 8839167778

We will make reasonable efforts to acknowledge and address grievances in accordance with applicable law.

22. CONTACT US

For questions regarding these Terms, products, orders, cancellations, returns, refunds or any other matter, please contact us:

AbhaKrit

Arjun Patidar

Indore, Madhya Pradesh – 452014, India
Email: abhakrit@gmail.com
Phone/WhatsApp: +91 8839167778
Website: www.abhakrit.com