Shipping policy
SHIPPING & DELIVERY POLICY
Effective Date: 15 September 2026
Last Updated: 15 September 2026
At AbhaKrit, we aim to process and deliver your orders safely and within the estimated timelines. This policy explains our shipping and delivery terms for purchases made through www.abhakrit.com.
1. SHIPPING AVAILABILITY
We currently ship orders to addresses within India only. International shipping is not currently available.
2. SHIPPING CHARGES
Shipping charges, if applicable, will be clearly displayed at checkout before the order is placed.
3. ORDER PROCESSING
Orders generally require approximately 6–7 business days for processing before dispatch.
Personalized Havan Kund orders may require additional processing time depending on the personalization and production requirements.
Processing time does not include the courier delivery period.
4. DELIVERY, TRACKING & COD
After dispatch, delivery time depends on the courier service, delivery location and other logistical factors. Estimated delivery timelines are indicative and may vary.
Where available, courier and tracking information will be shared with the customer through email, WhatsApp, SMS or other available communication channels after dispatch.
For Cash on Delivery (COD) orders, the applicable order amount must be paid to the delivery partner at the time of delivery before the parcel is handed over. Open delivery is not available unless specifically offered by the applicable delivery partner.
5. DELIVERY DELAYS, LOST OR RETURNED SHIPMENTS
We make reasonable efforts to deliver orders within the estimated timelines. Delays may occur due to courier disruptions, weather conditions, government restrictions, force majeure events or other circumstances beyond our reasonable control.
If a shipment is confirmed by the courier as lost in transit, AbhaKrit will provide the customer with a replacement at no additional cost or a full eligible refund, as applicable.
If a shipment is returned to AbhaKrit by the courier without successful delivery, we will review the circumstances and provide an appropriate resolution. Where the return is not caused by the customer's incorrect address, refusal or other customer-related reason, an eligible replacement or refund may be provided without additional cost to the customer.
If an order experiences an excessive or unreasonable delay beyond the stated delivery timeline, you may contact us to request an appropriate resolution or cancellation and refund, subject to applicable law and our Return, Refund & Cancellation Policy.
6. SHIPPING ADDRESS & DELIVERY ATTEMPTS
Customers are responsible for providing a complete and accurate shipping address and contact information.
If delivery fails due to an incorrect or incomplete address, customer unavailability, refusal to accept the parcel, or other customer-related reasons, the shipment may be returned to AbhaKrit. Any re-shipping may be subject to applicable additional shipping charges.
7. DAMAGED OR INCORRECT PRODUCTS
If you receive a damaged, defective or incorrect product, please refer to our Return, Refund & Cancellation Policy for the reporting and resolution process.
8. CONTACT & GRIEVANCE REDRESSAL
For questions, complaints or grievances regarding shipping or delivery, please contact:
AbhaKrit
Grievance Officer: Grievance Officer, AbhaKrit
Address: Indore, Madhya Pradesh – 452014, India
Email: abhakrit@gmail.com
Phone / WhatsApp: +91 8839167778
Website: www.abhakrit.com
Consumer grievances will be acknowledged within 48 hours and addressed within the timelines prescribed by applicable law.