Privacy policy
PRIVACY POLICY
Effective Date: 15 September 2026
Last Updated: 15 September 2026
At AbhaKrit, we respect your privacy and are committed to protecting the personal information you share with us when you visit, use, or make a purchase through our website, www.abhakrit.com.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, how we protect it, and the choices and rights available to you.
This Privacy Policy should be read together with our Terms & Conditions and other applicable policies published on our website.
1. ABOUT ABHAKRIT
AbhaKrit is a proprietorship business based in Indore, Madhya Pradesh, India.
Business Address:
Indore, Madhya Pradesh – 452014, India
Website: www.abhakrit.com
Email: abhakrit@gmail.com
Phone / WhatsApp: +91 8839167778
For applicable data-protection purposes, AbhaKrit is responsible for the personal information processed through our website and related services.
2. INFORMATION WE COLLECT
We collect information that is reasonably necessary to operate our website, process and fulfil orders, provide customer support, and provide our products and services.
A. Information You Provide to Us
Depending on how you interact with AbhaKrit, we may collect:
• Full name
• Email address
• Mobile or phone number, where provided
• Shipping address
• Billing address
• Order and transaction details
• Product preferences
• Personalization information for personalized products
• Information provided when contacting customer support
• Other information that you voluntarily provide to us
B. Information Collected Automatically
When you visit or use our website, certain information may be collected automatically through cookies, pixels and similar technologies.
This may include:
• Device information
• Browser type
• Network connection information
• IP address
• Unique device or technical identifiers
• Pages visited
• Products viewed
• Cart and website interactions
• How and when you interact with or navigate our website
• Other technical and usage information
We use this information primarily to operate, secure, analyze and improve our website and services.
C. Contact Information During Checkout
Customers can place orders without creating a website account.
An email address is required for order confirmation, transaction-related communication and customer service.
A phone number is optional and may be provided for shipping, delivery or customer communication.
Where a phone number is required by a particular shipping, logistics or payment service provider for a specific service or transaction, it may be requested for that purpose.
3. PERSONALIZED PRODUCT INFORMATION
AbhaKrit offers personalized products, including personalized Havan Kund products.
When ordering a personalized product, you may provide information such as:
• Name
• Text
• Date
We use this information to create and fulfil the personalized product according to your order.
You are responsible for ensuring that the personalization information submitted by you is accurate and correct.
We do not use customer-provided personalization information for marketing, advertising or portfolio purposes.
4. HOW WE USE YOUR PERSONAL INFORMATION
We may use the information we collect for purposes including:
• Processing and fulfilling your orders
• Confirming and managing transactions
• Processing payments
• Delivering products to you
• Creating personalized products according to your instructions
• Providing customer support
• Communicating with you about your orders
• Responding to enquiries, complaints and requests
• Processing returns, refunds, cancellations or replacements where applicable
• Maintaining necessary business and transaction records
• Improving our website, products and customer experience
• Understanding website usage and performance
• Detecting and preventing fraud, misuse or unauthorized activity
• Protecting the security and integrity of our website and services
• Complying with applicable legal and regulatory requirements
• Sending promotional or marketing communications where permitted and where the required consent or opt-in has been provided
We will process personal information only for purposes that are reasonably necessary for providing our products, services and related business operations.
5. MARKETING COMMUNICATIONS
Where the required consent or opt-in has been provided, AbhaKrit may send promotional or marketing communications through the contact channel(s) provided by you, including:
• Email
• WhatsApp
• SMS
These communications may include information about AbhaKrit products, offers, launches, updates or other promotional activities.
Providing consent for marketing communications is not a condition of purchasing products from AbhaKrit.
You may withdraw your consent or opt out of marketing communications at any time by:
• Following the unsubscribe or opt-out instructions provided in the relevant communication, where available; or
• Contacting us at abhakrit@gmail.com.
Opting out of marketing communications will not prevent us from sending essential service or transaction-related communications, such as order confirmations, payment information, shipping updates, or responses to customer enquiries.
6. COOKIES, PIXELS AND ANALYTICS
Our website may use cookies, pixels and similar technologies to:
• Provide essential website functionality
• Remember preferences
• Understand how visitors use our website
• Measure website performance
• Improve our products and services
• Analyze customer interactions
• Support advertising and marketing activities where applicable
• Help protect our website from fraud and misuse
We may use third-party services and technologies, including services provided by:
• Shopify
• Shopify Analytics
• Google
• Meta / Facebook / Instagram
• WhatsApp
• Other technology or service providers used for website operation, analytics, advertising or communication
These technologies may collect information such as browser type, device information, IP address, pages visited, products viewed, interactions with the website and other usage information.
Where required by applicable law, we will provide appropriate notices or choices regarding cookies and similar technologies.
7. HOW WE SHARE YOUR PERSONAL INFORMATION
We do not sell your personal information to third parties.
We may share personal information where reasonably necessary to operate our business, provide our services, fulfil your orders, process payments, deliver products, communicate with you, or comply with applicable legal requirements.
E-commerce Platform
Our website is operated using Shopify.
Shopify may collect and process personal information relating to your access to and use of our website in order to provide, operate and improve its services.
Information submitted through our website may be transmitted to and processed by Shopify and other service providers that support our store and its operations.
Shopify may process information in countries other than the country in which you are located.
For more information about how Shopify handles personal information, please refer to Shopify's privacy policy.
Payment Providers
Payments may be processed through third-party payment service providers, including Shopify Payments and PhonePe, depending on the payment method selected by you.
Payment providers may collect and process payment information according to their own privacy policies and terms.
AbhaKrit does not request customers to provide complete card, banking or payment credentials directly to us where such information is handled by the applicable payment provider.
Shipping and Delivery Partners
To fulfil and deliver your order, we may share relevant information such as:
• Customer name
• Shipping address
• Phone number, where provided or required
• Order-related information
with courier, logistics and delivery partners.
Technology, Analytics and Communication Providers
We may use third-party providers such as Google, Meta/Facebook/Instagram, WhatsApp and other service providers for website functionality, analytics, customer communication and marketing.
These providers may process information according to their own terms and privacy policies.
Legal and Business Requirements
We may disclose personal information where reasonably necessary to:
• Comply with applicable laws or legal processes
• Respond to lawful requests from authorities
• Protect our legal rights
• Prevent fraud or misuse
• Protect the security of our website, customers and business
• Resolve disputes
We take reasonable steps to limit information shared with service providers to what is reasonably necessary for the relevant purpose.
8. INTERNATIONAL DATA TRANSFERS
Some of our service providers, including technology, e-commerce, payment, analytics or communication providers, may process or store personal information outside India.
Where personal information is transferred, stored or processed outside India, such processing will be subject to the applicable laws and requirements governing such transfers.
You acknowledge that third-party service providers may process information in countries other than India in order to provide their services.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain necessary business and transaction records, comply with applicable legal and regulatory obligations, resolve disputes, and prevent fraud or misuse.
When personal information is no longer required for a legitimate purpose or legal obligation, we will take reasonable steps to delete, anonymize or otherwise dispose of it as appropriate.
10. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You should also take reasonable precautions when sharing personal information online and should not share sensitive payment credentials, passwords, OTPs or verification codes with anyone claiming to represent AbhaKrit.
Security Incidents and Data Breaches
In the event of a personal data breach or security incident involving personal information processed by or on behalf of AbhaKrit, we will take reasonable steps to contain, assess and address the incident.
Where notification is required under applicable law, we will make the required notifications to affected individuals and/or relevant authorities within the applicable timelines and in the manner prescribed by law.
11. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
• Request access to personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal information is being processed
• Raise a privacy-related complaint or concern
To exercise a privacy-related right or make a request, contact our Grievance Officer using the details provided in Section 15 of this Privacy Policy.
We may need to verify your identity before processing certain requests in order to protect your personal information and prevent unauthorized requests.
Where applicable, withdrawal of consent will not affect processing that we are legally required or otherwise authorized to continue.
12. CHILDREN'S PRIVACY
Our website and services are intended for individuals who are 18 years of age or older.
We do not knowingly solicit or collect personal data from children.
Where applicable law requires parental or guardian consent for processing a child's personal data, we will comply with the applicable requirements.
If you believe that a child has provided personal information to us, please contact our Grievance Officer so that we can review the matter and take appropriate action.
13. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links, integrations or services provided by third parties.
Third-party services may have their own privacy policies and terms. AbhaKrit is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage you to review the privacy policies of relevant third-party service providers before providing information to them.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
• Our business
• Our website
• Our products or services
• Technology and third-party services
• Applicable legal or regulatory requirements
When we make changes, we will update the Last Updated date shown at the top of this page.
We encourage you to review this Privacy Policy periodically.
15. GRIEVANCE OFFICER AND PRIVACY CONTACT
AbhaKrit has designated a Grievance Officer for consumer grievances and privacy-related concerns.
Grievance Officer:
Designation: Grievance Officer, AbhaKrit
Address: Indore, Madhya Pradesh – 452014, India
Email: abhakrit@gmail.com
Phone / WhatsApp: +91 8839167778
You may contact the Grievance Officer for:
• Privacy-related questions
• Requests concerning your personal information
• Correction or deletion requests
• Withdrawal of consent
• Complaints regarding the processing of personal information
• Consumer grievances relating to our website or services
We will acknowledge and address grievances within the timelines and in accordance with the requirements prescribed by applicable law.
16. CONTACT US
For general questions about AbhaKrit, our products, orders or services, you may contact us at:
AbhaKrit
Indore, Madhya Pradesh – 452014, India
Email: abhakrit@gmail.com
Phone / WhatsApp: +91 8839167778
Website: www.abhakrit.com
For privacy requests or formal grievances, please use the Grievance Officer contact details provided in Section 15.
Effective Date: 15 September 2026
Last Updated: 15 September 2026
